Operations Manager
ART Fine Arts Prod & Ops
Competition No. – A107347003
Closing Date – Will remain open until filled.

The Faculty of Arts at the University of Alberta is a diverse, inclusive Faculty—a place for any individual to thrive or idea to be explored within the social sciences, humanities, and fine arts disciplines. Whether through skilled artistic expression, breakthrough research, strong community partnerships, or a passionate dedication to teaching and learning, Arts faculty, staff, and students act as a catalyst for societal change. For more information visit: ualberta.ca/arts.

Reporting to the Academic Department Manager – Production and Operations, the Operations Manager is responsible for event management in the Departments of Art & Design, Drama, and Music. This includes the Department’s Studio Theatre season, the Music department’s concert series, and gallery events in Art & Design when appropriate. The position is responsible for the administrative aspects of other Fine Arts events including in-house productions and negotiates on behalf of the Fine Arts departments the presentation of performances of other external groups and artists.

The position manages and coordinates, either directly or through support staff, all aspects of Timms Centre rentals and collaborates with Academic and Non-Academic staff of the Fine Arts departments in scheduling classes, faculty creative activity and research events, department presentations and class projects in the Timms Centre.

Specific responsibilities:

Operations Manager

• Manages the front of house and box office operations for Studio Theatre, Convocation Hall, Winspear events and the Fine Arts Building, including monitoring ticket sales and researching audience demographics.
• Manages the administrative aspects of the in-house shows in the Fine Arts Building and the Timms Centre, including the
• Second Playing Space.
• Manages all rental operations, budgeting, contracts, and invoices, in the Timms Centre, the Fine Arts Building, and Convocation Hall.
• Manages event scheduling and facility/equipment maintenance.
• Manages performance rights and artistic contracting for events in Studio Theatre and Convocation Hall.
• Plays a leadership role around all aspects of Studio Theatre and in-house production seasons, including managing business, communication, and administrative processes, initiating improvements and new ideas, and proposing changes and solutions to recurring issues.

Talent Manager

• Identifies, acquires, manages and supports collective and individual talent. Proactively identifies and plans for future talent needs.
• Works towards establishing a diverse workforce reflective of the broader community by identifying and working to remove barriers to access.
• Builds and strengthens the team by leveraging diverse capabilities of staff.
• Develops the talents of staff; builds capacity and capability.
• Creates an environment where diverse ideas, perspectives, and achievements are recognized, rewarded and celebrated.

Relationship Manager

• Takes initiative to develop and manage relationships with performing arts groups, bringing presentations to the Fine Arts
• Departments that will enhance student and community access to new and different works.
• Manages and carries out all aspects of the department’s relationship with Canadian Actor’s Equity. Liaises with other professional arts organizations, unions, and associations as required.
• Develops productive relationships with service partners assigned to the area and collaborates with them to provide information and services.
• Demonstrates inclusivity in work processes and work teams. Actively seeks out and invites alternative viewpoints in planning, discussions, and decision making. Recognizes and mediates or removes barriers to inclusive engagement.
• Liaise with contract maintenance, Parking Services, SMS, Finance, and Facilities and Operations as appropriate for maintenance of each event space.

Strategic Resource

• Contributes professional and managerial expertise to the development of plans, objectives, solutions, policies and procedures.
• Manages and monitors the Timms Facilities fund.
• Sets annual ticket sales targets and events-related revenues for Drama and Music as these provide revenue for Department activities.
• Negotiates, manages, and monitors the contracts with the external box office agent and catering firms.
• Completes environment scanning and assesses opportunities and risks. Tracks key analytics and develops reports to support decision making.
• Anticipates major changes affecting the area and mobilizes resources to implement changes. Remains focused on the desired outcome to help self and others implement change.

In order to achieve the desired outcomes of the position, the successful candidate will possess the following experience, skills and abilities:

• Undergraduate degree supplemented by education in business and accounting.
• Five years in theatre or arts administration/management.
• Excellent communication, supervision, and interpersonal skills.
• Experience working within a post-secondary environment, special event coordination, and contract negotiations considered
• an asset.
• High level of analytical and problem solving skills and critical thinking skills.
• Excellent written and oral communications skills with the ability to negotiate, consult, influence and build consensus at the highest levels.
• Planning, organizational and time management skills.
• Ability to work independently.
• Proven ability to work consultatively and collaboratively with team members from different areas of expertise.
• Extensive knowledge of the University of Alberta policies, procedures and operating requirements considered an asset.

Please submit your application including a cover letter and resume.

In accordance with the Administrative and Professional Officer Agreement, this full time continuing position offers a comprehensive benefits package found at Faculty & Staff Benefits and annual salary range of $62,475 – $104,123.