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Human Resources Generalist – The Citadel Theatre

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Human Resources Generalist – The Citadel Theatre

Human Resources Generalist

The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, has an opening for a Human Resources Generalist. We are seeking a highly collaborative individual who can operate as an advisor/collaborator, as the sole HR professional within our organization.


Reporting to the Executive and Artistic Directors, the Human Resources Generalist needs to have a broad base of experience across all facets of human resources, recruitment, benefits and compensation, policy and program development and employee relations. The Human Resources Generalist is integral in helping the organization to meet our strategic initiatives and commitments, through mindful policy creation and team development. This role requires an outgoing, positive individual who is able thrive in a team-oriented, fast-paced, and dynamic environment. The Human Resources Generalist must be ready to take a proactive leadership role in creating a respectful and positive workplace where all of our stakeholders are excited, connected and invested in the work of the theatre.

Responsibilities and Expectations:

  • Provide advice, support, and recommendations on a wide range of HR issues to all stakeholders while championing and enforcing the Theatre’s values, including our commitments to diversity, inclusion, and access.
  • Full cycle recruitment, including drafting of external job postings, identifying recruitment strategies, and conducting interviews, ensuring that the Theatre meets their commitments to Equity, Diversity, and Inclusion.
  • Research and prepare occupational classifications, job descriptions, and salary scales.
  • Prepare contracts, review offer letters, and termination paperwork.
  • Conduct and coordinate exit interviews and provide feedback.
  • Participate in the review, and redevelopment of Human Resource policies, programs, and procedures, working closely with managers and supervisors to ensure adherence to the policies throughout the organization.
  • Ensure compliance with Employment Standards, Human Rights, changes in Alberta and federal legislation that impacts the organization OHS Legislation, WCB, HIA Act, Privacy, and other mandates provided by AHS or CMOH.
  • Assist department managers with performance management including coaching, progressive discipline, and termination.
  • Support in coordinating employee safety and wellness programs.
  • Facilitate the resolution of employee relation issues, and workplace harassment by investigating, resolving, and tracking complaints, and then evaluating each situation to make recommendations for possible courses of action.
  • Maintain an in-depth knowledge of Employment Standards requirements related to day-to-day management of employees, reducing legal risk, and ensuring regulatory compliance.
  • Provide backup/vacation relief for payroll.
  • Special projects: creation of policies for relaunching regular business relation to ongoing COVID-19 preparedness and management, providing best practices, insight and ensuring our work in Equity, Diversity, and Inclusion are a part of all aspects of the organization.
  • Other duties as assigned.

Qualifications and Skills:

  • Minimum of 3 years of experience as an HR Generalist or similar role
  • Bachelor’s Degree with a Major in Human Resources or Certificate in HR Management from a recognized post-secondary institution; is considered an asset
  • Experience with SAGE 300 HRMS module is an asset
  • Experience with recruitment activities including screening, interviewing and assessing candidates and preparing employment contracts
  • Ability to maneuver effectively in a fast-paced, high-functioning environment, while prioritizing and delivering multiple requests at the same time
  • Highly developed emotional intelligence with a successful track record for professionally developing and leveraging relationships across an organization.
  • Experience in advancing Equity, Diversity and Inclusion within an organization.
  • Effective conflict management
  • High integrity with ability to maintain confidentiality and manage highly sensitive information
  • Ability to work within a team environment but also independently as required
  • Detail orientated with the ability to write clearly, accurately and concisely
  • Solid foundational understanding of employment standards, human rights, privacy, and occupational health and safety.
  • Experience with both union and non-unionized work force
  • Knowledge of MS Office

Annual Salary Range: $55,000 – $70,000 per year, depending on work experience. Flexible work arrangements and hours can be negotiated.

Qualified applicants are encouraged to email their resume and cover letter to Human Resources at

Posting will remain open until June 6, 2021 or until a suitable candidate is found.
Applications will only be considered if submitted with cover letter.

The Citadel Theatre is committed to having our team reflect the community it serves and actively welcome applicants from diverse and equity-seeking backgrounds. The Citadel also endeavors to create and guard a culture of respect and cooperation with all staff, artists, colleagues, volunteers and internal / external parties.

Thank you for your interest but only those persons chosen for interviews will be contacted. No telephone calls please.

Theatre Alberta does not necessarily endorse the organizations and/or individuals submitting Classified listings on our site. It is the responsibility of each patron using the Theatre Alberta Classifieds to research the integrity of the organizations who submit listings to which they are applying/responding and to verify specific information, especially pertaining to the job/audition listings and youth listings.

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