TIPS FOR PROTECTING YOUR DATA
- Develop a password strategy: Using the same password across many devices and accounts is the easiest way to compromise security. Once a hacker gets their hands on a password, they can use it to obtain employee information as well as customer data, turning a single password breach into millions in damage.
- Avoid collecting or storing payment information: Outsource payment processing and avoid collecting customer payment information such as credit card info on your own. Dedicated security staff have the resources and tools to protect data better than you can.
- Educate your employees: It may seem like common sense, but it’s not always. Develop a written policy about security & privacy and make sure employees are on board and understand their responsibility to protect confidential data. No business is “too small” for a hacker; the more prepared you are, the less at-risk you are.
- Stay vigilant: If you’re an Artistic Director or MD, or other theatre company employee, chances are you do a lot of work on websites and/or computers that hold databases with patron information. If these websites and/or computers are hacked, that could result in business interruption or the need to notify patrons that their information has been stolen, or both. Make sure that you’re staying on top of your cyber security.
- And, of course, purchase Cyber Liability Insurance: 90% of small businesses do not currently have cyber insurance. You need to know that your business will be protected against any security breaches.
WHAT IS CYBER LIABILITY INSURANCE?
- notifying patrons that their information has been stolen (some provinces even have mandatory data breach reporting requirements)
- paying for PR/crisis communications to explain what happened
- paying to restore or recover any stolen data/hacked accounts
- paying to conduct an investigation to determine what happened
- losing money from business interruption