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Job (Calgary): Ticket Office Assistant – Vertigo Theatre

Job (Calgary): Ticket Office Assistant – Vertigo Theatre

Thanks for your interest. This position has been filled.

v_towerlogo-on-whiteTicket Office Assistant

Vertigo Theatre seeks a dynamic individual for the position of Ticket Office Assistant. Reporting to the Ticket Office Manager, the Ticket Office Assistant is a key contributor to Box Office and Marketing Sales team.

Some responsibility’s and duties of the job consist of:

  • Answer questions regarding programming taking place at Vertigo Theatre
  • Process ticket orders and exchanges, as well as allocating seats
  • Authorize credit/debit card payments
  • Ensure tickets, float and ticket sales revenue are secure during shifts
  • Report customer complaints to Ticket Office Manager
  • Return messages in a timely fashion at the start of shift and throughout
  • Provide a point of security for all persons entering and leaving the theatres and lobby through the main venue doors
  • Assist with all mail campaigns
  • Participate in all telemarketing campaigns

The successful candidate shall be people and action-oriented and consistently display energy and enthusiasm. Any previous experience with the Theatre Manager ticketing system is a asset but not needed to apply. Vertigo Theatre is a highly successful charitable society with an operating budget of $2.5M. Its mission is to be a leader in developing, producing and presenting plays based in the mystery genre, and plays for young audiences, while providing a performance home for other organizations. Its vision is to create exceptional entertainment experiences.

Vertigo Theatre is positioning itself for its next stage of artistic evolvement, making it a very exciting time for the organization. It currently occupies a unique place in Calgary’s cultural landscape as:

  • One of the only professional companies in the world producing a series of plays based in the mystery genre (Vertigo Mystery Theatre)
  • The only theatre in Calgary presenting a series of plays of national importance for children and teens during the regular theatre season (Y Stage)
  • Providing a performance home for other arts and arts education organizations (Vertigo Theatre Centre).

This is a part-time seasonal position of approximately 12 hours per week. Shifts are Monday – Friday during the day, as well as opportunity for additional shifts on evenings and weekends. Interested applicants should submit a letter of interest and resume to Layne Fox, Ticket Office Manager at

Deadline to apply is October 16, 2015.

Theatre Alberta does not necessarily endorse the organizations and/or individuals submitting Classified listings on our site. It is the responsibility of each patron using the Theatre Alberta Classifieds to research the integrity of the organizations who submit listings to which they are applying/responding and to verify specific information, especially pertaining to the job/audition listings and youth listings.

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