The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, is looking for fill various positions in its Guest Services Department. Job descriptions listed below:
1. Seeking reliable, customer service oriented individual to provide leadership in our Guest Services Department as a part-time
BOX OFFICE SUPERVISOR
You will be responsible for organizing incoming requests for information, supervising staff, providing customer service, handling cash and overseeing the dissemination of department information. This position also requires you to manipulate data from Theatre Manager, our ticketing system, to provide reports.
JOB REQUIREMENTS:
• Available to work weekends and evenings (This position will have mainly weekend and evening hours.)
• 2 years of customer service experience
• Above average computer skills
• Ability to thrive in a fast-paced, very busy environment
• Excellent verbal and written communication skills
• Ability to problem solve and think on your feet
• Leadership skills
Please email your cover letter with availability (Applications without indicated availability will not be considered.) and resume by August 18 to:
Kim Stadelmann, Director of Sales and Guest Services kstadelmann@citadeltheatre.com
2. Seeking part-time:
Box Office Customer Service Representatives
If you enjoy working in a fun and fast-paced atmosphere, are computer literate and enjoy a flexible work schedule then this position is for you! You must possess a positive sales-oriented attitude, provide consistently courteous service to the public and demonstrate the ability to handle cash and credit card transactions with integrity. The hours for this position are mostly evenings and weekends.
Please email your cover letter with availability (Applications without indicated availability will not be considered.) and resume by August 18 to:
Kim Stadelmann, Director of Sales and Guest Services kstadelmann@citadeltheatre.com
3. Seeking a reliable, customer service oriented individual to provide assistance to our patrons as a
House Captain
House Captains:
• ensure the smooth and efficient seating and departure of the public at performances and events
• provide a high level of customer service
• maintain order and ensure adherence to theatre and safety rules
Qualifications:
• Frequent availability to work flexible hours on weekends and evenings (Some weekday availability would be an asset.)
• Customer service experience
• Excellent verbal communication skills
• Ability to problem solve and think on your feet
This is a casual, part-time paid position. The number and length of shifts vary based upon our show and rental schedules and needs.
Please email your cover letter with availability (Applications without indicated availability will not be considered.) and resume by August 18 to:
Kim Stadelmann, Director of Sales and Guest Services kstadelmann@citadeltheatre.com
The Citadel Theatre is an equal opportunity employer. Thank you for your application but only those persons chosen for interviews will be contacted. No telephone calls please.
