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Job (Calgary): Box Office Manager – StoryBook Theatre

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Job (Calgary): Box Office Manager – StoryBook Theatre

Logo-Name-OnlyPosition: Box Office Manager

Description:The Box Office Manager is responsible for overseeing and performing all aspects of ticket sales, show time organization, and day to day office administrative operations.

Terms of Employment: Full-time (40+ hours a week) Monday to Friday 9:00am-5:30pm, some weekends and evenings required during show dates.


  • Process sales of tickets, donations and gift certificates using TheatreManager ticketing software over the phone and in person. Assist patrons with online sales
  • Answer patron queries and concerns over the phone and via email
  • Maintain accurate cash sales
  • Maintain a professional demeanour while working with other staff, volunteers and patrons, always striving for the highest level of customer service. Will have a strong knowledge of all presentations being sold through the box office
  • Performing sales, managing, and organizing tickets at will call, and making sure all box office and front of house operations are ready to go on show days
  • Manage and schedule a small number of staff members, and a small group of volunteers
  • Various other administrative duties as required


  • Excellent communication and customer service skills, and outstanding intrapersonal skills
  • Strong computer skills, and ability to learn a new ticketing system (previous experience working with TheatreManager ticketing system an asset)
  • Ability to problem solve under pressure
  • Extremely strong organizational skills, and time management skills a necessity
  • Usage of a vehicle an asset
  • Has a well-rounded personality with a strong sense for professionalism, and ability to work in a team environment

How to Apply: To apply, please send your resume and cover letter to by August 10, 2013. Please list the position you are applying for in the subject line.

We thank all applicants for their interest, but only those short-listed for an interview will be contacted.

Theatre Alberta does not necessarily endorse the organizations and/or individuals submitting Classified listings on our site. It is the responsibility of each patron using the Theatre Alberta Classifieds to research the integrity of the organizations who submit listings to which they are applying/responding and to verify specific information, especially pertaining to the job/audition listings and youth listings.

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